A workflow management solution to streamline business operations
Simplified the existing processes of a construction consultancy by developing a feature-rich web application
Client’s Industry
Construction Consultancy
Platforms
Web
Client background
The client is a New York based leading construction consulting service provider. They help real estate developers, contractors, property owners, architects, and civil engineers in filing and obtaining permits for their construction sites. They provide exclusive consultation about city regulations, property compliance & maintenance, and all municipal requirements start from the pre-construction phase to project completion.
They coordinate with different government agencies of New York such as DOB (Department of Buildings), DOT (Department of Transportation), DEP (Department of Environmental Protection), Fire Safety Department, etc. to get permission for construction.
What was the objective of the client?
The client was already using a FoxPro based desktop application for several years. The software allowed the client to
Manage different projects and jobs
Manage applications and permits (that the team filed across the different departments)
Manage all the documents that created for different agencies and submitted to the respective agencies
Create different jobs to meet the committed timeline
Send emails to the customers about the job progress and application status
Create different jobs to meet the committed timeline
This old application provided varied challenges to meet new business needs and was hard to extent or scale as it was built using an old technology.
How Credencys helped the client in achieving the objective?
Credencys proposed software re-engineering for the existing FoxPro based desktop application using modern web and cloud technologies - Angular JS and .NET. While planning the new workflow app, we ensured that the platform enables the client with better project management tool where the employees get all the information in a more holistic and complete fashion.
Key results achieved through the app
The cloud-based platform allows to update project info in real-time and access the project details on the go using a tablet or laptop
Task allocation across the team happens on the go
Invoicing becomes more accurate, streamlined & paperless with QuickBooks integration
Digitized RFP process allows the client to file more jobs & proposals and execute the project in time by maintaining the highest quality standards
Business impact/benefits of the app
Streamlined Workflow
Credencys has automated various business operations such as RFP process, job creation procedure, in-app emailing, etc. for the client. It helps the client to leverage shorter workflow to perform a particular job.
Drive Efficiency through Quick Accessibly
Using Dropbox as a centralized repository for their documents, the client can access all the essential information on the go (through laptop & tablet) from a single platform. Instant access to essential information drive efficiency to the project or job.
Get Actionable Insights in Real-time
The client gets real-time insights about the status of their applications and permits. It helps them to make the right decision at the time to get approval from the external agencies and complete the project on time.
Accelerated Revenue Cycle
Invoice creation process becomes faster and automated with the integration of QuickBooks accounting system. Also, it allows the client to send invoices to the customers directly from the web application.