Smart Support Services
Augment Customer Services with Automated Tools
Provide smart customer support services with digital assistants to help customers accessing your services on web/mobile. Implement AI based, humanlike chat bots or integrate quick audio/video call to connect your customers with the support system, instantly.
What the solution will provide
Direct Connectivity to Representatives
Connect your customers to designated service representatives on audio or video calls as per customer’s convenience, using the mobile app. It facilitates the instant connectivity for better customer services and augments the user experience.
Knowledge Center & App Tutorials
Create interactive multimedia resource pool to communicate policy updates, advertise products, and keep your customers updated with latest trends in banking or financial services. Also, enable virtual voice assistants to facilitate processes like KYC, doc upload, form filling and tutorials.
Robo Advisors & Smart Chatbots
Facilitate customers with AI based reliable in-app instruments to suggest investment strategies, tax-saving advices, product comparison, market tips, auto-management of portfolios, predictive return calculations & other financial advisory considering customer's financial goals & behavioural patterns.
Interactive & Customer Friendly Features
To make your application user-friendly and interactive, add advanced AI features, enhancing customer engagement on mobile channel. Incorporate human-like interaction features including Voice Assistance with Multilingual Support & Accent Identifier.
Global Brands Trust Credencys
Mobile is helping businesses standardize their processes & improve customer experience with Automation
One of India’s largest Wealth Management Firms developed a mobile application with Credencys to assist its relationship managers in client presentations, client on-boarding and lead management.
Let's build a solution meeting your specific business requirements. Working with us is easier than you think!
Design Thinking
We bring Design Thinking into everything we do from UX, Architecture & Processes to our Culture, People & Leadership
Open Communication
We believe listening is 90% of communication. We choose to listen to our customers, employees & partners and innovate through collaboration
Continuous Development
Going beyond the obvious & getting into the depth allows our teams to solve complex problems & make our customers succeed
